Frequently Asked Questions

1. When I race, why does the track turn black?

Occasionally there are random computer problems that can cause this. Before contacting support, please first:
1) Reboot your computer and try again.
2) On the race track, click the little gear icon on the top right of the track and try change the Track Rendering Options, and then refresh the page.
3) Try switching to a different web browser.

2. How do I use NOS and what do they do?

Nitros allow you to skip the current word being typed by pressing your ENTER key. Up to three nitros can be used per race, depending on how fast you type. Note that using nitros will not increase your WPM typing speed, however it can provide an advantage to win a race, and collect better rewards and achievements.

3. What is Gold Membership?

Gold Membership is an optional, upgraded membership level of your NitroClubTyping account. This membership gives several extra benefits, and supports the Nitro Type team to continue updates. Learn More »

4. Where or what is the Wampus?

The Wampus is a special creature that lives within Nitro Type. You never know when he is going to show up in your race, but when he does, you sure want to beat him! He'll give you a whole mess of extra cash if you do!

5. I keep getting disqualified for inactivity while typing in a race.

Unfortunately this can happen if your network or internet connection is not very reliable, or you are behind a Proxy server (for instance at a school). Also, if you are using Internet Explorer, you can move to a better browser like Google Chrome or Firefox and this will often fix the problem as well.

6. How do I add send messages/chat with other players?

Friends Races allow canned chat (pre-defined messages) for simple communication, however unfortunately we are unable to provide open chat due to restrictions in schools, which are a large user of NitroClubTyping.

7. My account was banned!

We will ban accounts for cheating, abusing the support form, news, or for using an offensive display/username. We may choose to simply warn you, however if you are warned twice you will be automatically banned.

8. Can I have free money/nos/cars/etc?

Sorry, you will have to race to earn those!

9. Who Made NitroClubTyping?

NitroClubTyping was built by RyanForbes.com, the maker of the RyanForbes.com typing tutor and the typing games.

10. I Found a Bug! [or] I Have a Question!

Please let us know using the form below. Please be as descriptive as possible about any problems, including letting us know how we can replicate the problem if possible.

11. How do I stop the music or sound effects while racing?

On the top left of the race track are two small buttons to control music and sound FX.

Lost Account / Log In Issues

Use the form below if you have trouble logging into your Nitro Type account. For general support you must be logged into a NitroClubTyping account.

The email below must match your account's email or we will most likely be unable to recover your account.

(Examples are past display names, past email addresses, past real names entered, last successful log in date, when log in problem began, etc.)

If this form is used for anything besides account recovery, the email will be ignored.

Send